If knowledge is everything, then the Flo of knowledge is _____________?
How is knowledge transferred within your organization? How is it managed, shared, dispensed?
Are you capturing the hallway conversations? Are your key employee groups collaborative or comp-
etitive? How much do you really know about your employees’, strengths and expertise? Are you
making the most of their desire to connect and share what they know? Knowledge is flowing in
and out of every organization how are you managing the "Flo" in yours?